I’m sure this isn’t an original thought but but it’s struck me over the past few weeks how much easier it is to work with people who make an effort to be easy to work with. That sounds daft but there’s a real difference between people who are a bit prickly about getting things done and people whose immediate reaction is ‘how can I help?’ .
In my schoolboy basketball days we were always taught to take a step towards the incoming pass. You soon find that if everybody in a team does that, more passes are completed and the ball moves much faster. I’m not usually a fan of sporting business metaphors but that one works for me.